Frequently Asked Questions
What types of home healthcare services do you provide?
We offer a wide range of home healthcare services tailored to meet the unique needs of each individual. Our services include personal care, companionship, skilled nursing, hospice care, and pre-op and post-op care. Whether you need assistance with daily activities, medical care, or emotional support, we have a team of qualified professionals ready to help.
What areas do you serve?
We proudly serve the Greater Atlanta area including the following counties: Cobb, Clayton, DeKalb, Gwinnett, Douglas, Paulding, and Fulton. If you're located within these areas, we can provide home healthcare services directly to your doorstep.
Who are your services designed for?
Our services are primarily designed for seniors and individuals dealing with chronic conditions who need extra support to live independently at home. We also help those recovering from surgery, as well as individuals in need of ongoing care due to health complications.
What qualifications do your caregivers and staff have?
Our caregivers are highly qualified and trained to meet the needs of every client. We employ Certified Nursing Assistants (CNA), Personal Care Assistants (PCA), Home Health Aides (HHA), as well as Licensed Practical Nurses (LPN) and Registered Nurses (RN). All of our team members are passionate about providing the highest quality care to those we serve.
What payment methods do you accept?
We accept a variety of payment methods, including Medicaid, private pay, and long-term care insurance. Our team can work with you to determine the best payment options based on your needs and circumstances. We are happy to discuss financial assistance if needed.
What are your hours of operation? Do you offer 24/7 care?
Our regular business hours are from 9 AM to 5 PM, but we also offer 24/7 care and on-call services to ensure that your loved one has the support they need at any time of day or night. Whether you need ongoing assistance or occasional help, we're here to provide the care you need, whenever you need it.
Can I get personalized care plans for my loved one?
Absolutely! We understand that each individual has unique needs. We offer customized care plans tailored specifically to the individual’s health, preferences, and lifestyle. Our team will work with you to develop a plan that ensures your loved one receives the best possible care.
Can I contact you for emergency healthcare services?
Yes! We are available for emergency healthcare services. If you or your loved one requires immediate assistance, don’t hesitate to contact us. We are equipped to respond quickly to emergencies and provide the necessary care when time is of the essence.